Policy – BALZAR ADVERTISING RESEARCHES

Since Balzar Advertising Researches is a service-based business located in Dubai, your policies need to align with both UAE Consumer Protection laws and the nature of professional service delivery (rather than physical product retail).

Here is a professional suite of policies tailored for your company.

1. Return and Refund Policy
Because advertising research involves custom work and professional hours, “returns” of physical goods rarely apply. Instead, we focus on service satisfaction.

Service Cancellation: Clients may cancel a research project within 24 hours of signing the agreement for a full refund of the deposit, provided work has not commenced.

Work-in-Progress: If a project is cancelled after work has begun, Balzar Advertising Researches reserves the right to retain a percentage of the fee proportional to the work completed.

Non-Refundable Services: Once a final research report, data set, or advertising strategy has been delivered and approved, no refunds will be issued.

Revision Policy: We offer [Number, e.g., 2] rounds of revisions to ensure the data meets the initial project scope.

2. Warranty Policy
In the service industry, a “warranty” typically refers to the accuracy and professionalism of the data provided.

Data Integrity: We warrant that all research is conducted using industry-standard methodologies and verified sources.

Correction Period: If any errors in data processing are identified by the client within 14 days of delivery, Balzar Advertising Researches will correct the report at no additional cost.

Disclaimer: While we provide expert insights, we do not warrant specific commercial outcomes (e.g., guaranteed sales increases) resulting from the implementation of our research.

3. Delivery Policy
Digital Delivery: Most research findings and reports are delivered digitally via secure email or cloud transfer to maximah511@gmail.com or the client’s designated address.

Timelines: Delivery dates are established at the start of each project. Any delays caused by third-party data providers or late client feedback may shift the final delivery date.

Physical Deliverables: For any physical copies of research materials or advertising collateral delivered within Dubai (Deira/Port Saeed area), delivery is typically completed within 3-5 business days of project completion.

4. Website Policy (Terms of Service & Privacy)
Privacy: We value your privacy. Any contact information or proprietary business data shared with us via our website or email is strictly confidential and will not be sold to third parties.

Intellectual Property: All research methodologies and proprietary tools used by Balzar Advertising Researches remain the property of the company. The final report becomes the property of the client upon full payment.

Governing Law: These policies are governed by the laws of the United Arab Emirates and the Emirate of Dubai.